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faq

Are you based in Australia?

- Yes! Plush Dog Safety is an Australian Owned Business.

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Are your products sent from Australia?

- Yes! Every product listed on the Plush Dog Safety site is sent from Australia.

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How long will it take for my order to be sent?

- Most orders are sent the same day or the next business day.

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What size harness should I buy?

- Please measure your furry friend(s) girth and select the ideal size using the size charts provided on the Safety Harness page.

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How can I contact Plush Dog Safety?

- Please fill out the email form on our Contact Us page or send us an email by clicking here.

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What's your return policy?

- The Plush Dog Safety team want you and your furry friend(s) to be super happy with your new products. If your not satisfied for any reason we offer 30 days change of mind returns. Simply send the item back to us in reasonable condition and we will give you a full refund minus shipping costs.

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How do I purchase Plush Dog Safety Products?

- Our products are available from our Online Store

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What payment methods do you take?

- You can pay for your order using PayPal, AfterPay, MasterCard, Visa Card and American Express.

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What postal service do you use to send orders?

- We send all our orders with Australia Post Regular Parcel Service, we offer Express shipping for only $4 more than regular postage.

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Do you sell internationally?

- Yes! we sell to every country. 

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